A friend told me today his Netscape Navigator is screwed. The main window showed in the bottom a red error message <menuitem id="menu_HelpPopup_reportertoolmenu"
I was about to tell him to disable his Navigator Add-Ons, when Netscape downloaded and upgraded my Navigator from build 9.0b3 to 9.0rc1, and I started seeing the same problem.
I searched a bit the net and found out the menu_HelpPopUp_reportertoolmenu is related to a Reporter add-on that ships with SeaMonkey (who came up with this name anyway?!). The Website Reporter Tool [Help-->Report Broken Web Site] that is used by Netscape and Firefox does not select correctly its language sometimes and cause this error to appear.
There were a couple of solutions proposed:
- delete a file chrome.cdf in your profile (more info)
- switch to another language and back (more info)
- uninstall the extension (more info) either by manually messing with the same chrome.cdf or using Chrome Manager
None of the proposed solutions worked for me (I don't have a chrome.cdf file in my profile or at least I didn't find it, I have no idea how to switch languages or at least what I've tried had no effect, I had no add-ons installed for Netscape that I could uninstall, and the Chrome Manager part of Mnenhy installed but was hanging up on opening the manager window).
What worked eventually for me was:
- Close Netscape Navigator
- Go to C:\Program Files\Netscape\Navigator 9\chrome folder (or the Chrome subfolder of your Navigator install folder)
- Locate 2 files reporter.jar and Reporter.manifest and delete them
- Restart Netscape Navigator and the red <menuitem id="menu_HelpPoppp_reportertoolmenu" error message should be now gone.
I was about to tell him to disable his Navigator Add-Ons, when Netscape downloaded and upgraded my Navigator from build 9.0b3 to 9.0rc1, and I started seeing the same problem.
I searched a bit the net and found out the menu_HelpPopUp_reportertoolmenu is related to a Reporter add-on that ships with SeaMonkey (who came up with this name anyway?!). The Website Reporter Tool [Help-->Report Broken Web Site] that is used by Netscape and Firefox does not select correctly its language sometimes and cause this error to appear.
There were a couple of solutions proposed:
- delete a file chrome.cdf in your profile (more info)
- switch to another language and back (more info)
- uninstall the extension (more info) either by manually messing with the same chrome.cdf or using Chrome Manager
None of the proposed solutions worked for me (I don't have a chrome.cdf file in my profile or at least I didn't find it, I have no idea how to switch languages or at least what I've tried had no effect, I had no add-ons installed for Netscape that I could uninstall, and the Chrome Manager part of Mnenhy installed but was hanging up on opening the manager window).
What worked eventually for me was:
- Close Netscape Navigator
- Go to C:\Program Files\Netscape\Navigator 9\chrome folder (or the Chrome subfolder of your Navigator install folder)
- Locate 2 files reporter.jar and Reporter.manifest and delete them
- Restart Netscape Navigator and the red <menuitem id="menu_HelpPoppp_reportertoolmenu" error message should be now gone.
This is dummy text. It is not meant to be read. Accordingly, it is difficult to figure out when to end it. But then, this is dummy text. It is not meant to be read. Period.
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